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Frequently Asked Questions & Tips For Water And Mold Removal

Tips, Frequently Asked Questions, And Free Information On Water, Sewage And Mold Damage

Chicago sewage cleanup

Mold remediation and sewage cleanup in a crawl space.

Are we accredited with the BBB in Chicago?

Yes, 2nd Chance Water Restoration currently has an A+ rating with the Chicago area BBB! It awesome that our excellent work in providing water damage restoration service and mold removal in the Chicago area has been reconized the way that it has and we appreciate all of the positive online reviews that we get. We work hard every day to build upon and earn our stellar reputation.

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Tips, frequently asked questions, and free information on cleaning up water damage from Chicago’s very own 2nd Chance Water Restoration:

1.) the first thing that you need to do, when you notice water damage is identify where the water is coming.
2.) the second thing that you need to do, when you notice water damage is extract, or remove the water from the affected area.
3.) after, all the water is cleaned up it is time to apply air movement to all of the affected by water damage materials. Air flow helps evict the water from that water damaged material and warm air is even better. The more air that is hitting the affected area the better. We can provide you drying equipment like industrial air movers, and low grain refrigerant dehumidifiers that pull the moisture right out of everything, if you need our assistance.  We will also drop off and pick up the drying equipment at no extra charge.
4.) Now, that you have an appropriate amount of air flow and dehumidification going, it is time to close the windows and doors in the affected area, so that the air flow and heat can build up and remove the moisture even quicker.
5.) Use moisture meters to check the moisture in the affected material.

wall mold
Frequently asked question about water damage restoration and mold removal:

What type of water can damage my property?

There are basically three different types of water that damage homes, or commercial properties. The first category of water is from plumbing supply line failures, which consist of the cleaner type of water that can cause damage. The second category of water mainly consist of rain, storm, or ground water and can contain micro organisms and other contaminants. The third type of water is used primarily to describe sewage and other more hazardous water.

Did I mention that we can come out for free anywhere in the Chicago land area to do a moisture check and give you a totally free no obligation estimate for water damage, or mold removal?

Drying equipment for Chicago water damage job

Fans about to be used in this flooded basement cleanup

Because we can get anywhere in the Chicago land area within an hour.

Can I save carpet that has suffered water damage?

In some cases it is relatively easy to save the carpet, but it has to be a category one, or category two water damage. Never save carpet that has been hit with category three water, because it is hazardous and can cause breath psychical harm especially to the young, old and those that suffer from weaker immune systems. A lot of people try to save carpet and padding that has been bit hit by sewage, but 2nd Chance Water Restoration would never do that, but it is against a reasonable standard of care.

To save carpet that has been hit by categories one, or two water, you must begin by extracting the water from carpet and pad. The pad generally should be thrown out, unless it is category one water and you are able to properly extract it and get enough air flow under and on top of it. 2nd Chance Water Restoration has a truck mounted weight assisted extraction machine that we can use to extract the carpet and pad in place as long as the pad does not have a vapor barrier. In cases of vapor barriers it is more cost effective to remove the padding.

Will you go to Chicago for a small water damage, or mold job?

Yes, 2nd Chance Water Restoration serves the entire Chicago land Area and can generally get to a water damage, or mold removal estimate with an hour. Call us today at 866-575-5814!

Do I need to detach the trim, or baseboards, because they got hit with water damage?

In most cases it is wise to detach the trim and baseboards to allow hit flow to hit the drywall behind it, because the trim, or baseboard acts like a vapor barrier that prevents proper drying. If it is category three water (sewage) than the trim and baseboards should be tossed out (remove affected drywall too).

How do I clean sewage off a concrete floor?

It is easiest to out it back down the sewage pipe, or drain that it came out of in most cases. Basically, you have to wash it down the drain with a surfactant like dish soap. Follow FDA guide lines and do not use bleach, or harsh disinfectants, because they are potentially hazardous and not as effective. It is ok to apply disinfectants, after the sewage is cleaned up, if you wish, but an anti-microbial surfactant can do the job. Make sure that you get it dried properly.

Is mold dangerous whether it is alive, or dead?

Yes, mold is dangerous whether it is alive, or dead, because the mycotoxins that they produce in their war for food do not break very quickly and the human body can not easily break down, or get it out of it’s system which is why mold cause serious health issues for people. It is important, when you are dealing with mold that you get both a mold test company and a mold remediation company like 2nd Chance Water Restoration to come out and perform their individual services. It is important that you do not use the same company to do both the mold test and the mold remediation, because that would be a severe conflict of interest. You should have both a pre and post mold remediation mold test done to insure that the mold was removed properly.

How did I get mold in my house?

Mold is a sign of water damage to a property,because mold needs water to live just like every other living organism. Different types of mold will grow depending on what conditions are currently going on in the property. We suggest that you call an indoor environmentalist, industrial hygienist or a professional mold test company to come in and do a mold test, if you think mold is present. You can call us to ask us for our opinions, or to do the mold removal after you get the mold test results. The mold test should contain a protocol for the mold remediation project that clearly identifies the type of mold and suggested remediation techniques to remove the mold.

sewage cleanup

travelling to a sewage cleanup

All of our water damage restoration certified technicians are available in Chicago 24-7. We can get anywhere in the greater Chicago area within an hour for a free estimate, so call us at 866-575-5814!

Water damage explains many different types of losses caused by water flooding an area that it is not designed to be in. There are many things attributed to water damage like an musty odor, rotting wood, mold growth, rusting of iron and steel, and de-laminating and destruction of other materials like carpet and drywall, etc.

Sometimes the water damage happens slowly over a long period of time and you notice little things like water spots in the drywall, or peeling of drywall. Sometimes that water damages happens in a blink of an eye and causes catastrophic damage like in the instance of a flash flood. Water damage is a major cause of property loss, destruction, and cost no matter how fast it happened.

An insurance policy may, or may not have you covered for your particular water damage issue, but 2nd Chance Water Restoration of Chicago, IL can you help you find the right solution to your water damage, or mold issues no matter what. 2nd Chance Water Restoration can work with and directly bill your insurance company in Chicago, Illinois, if you are covered, have a claim number, and we don’t even have to collect a cent from you to get going.

All of our water damage restoration certified technicians are available in Chicago 24-7. We can get anywhere in the greater Chicago area within an hour for a free estimate, so call us at 866-575-5814!

Perhaps the most common cause of water damage to a residential property is the failure of a sump pump, or a backed up sewer line especially in Chicago. Make sure that you speak to your insurance agent about signing an addendum that may be required to get the proper water damage insurance for your basement. This addendum for sump pump coverage will say sewer and drain coverage at the top.

Sewage cleanup in Chicago

Flooded basement cleanup often starts with sewage removal

Water damage can happen for a variety of reasons including:

Broken dishwasher hose, clogged toilets, broken/leaking pipes, washing machine failure, broken shower pan, backed up sewers, tree roots clogging the sewer drain, etc. Almost 15% of all water damage happens from plumbing supply line leaks. Only hurricanes cause more water damage than plumbing supply line leaks, so plumbing supply line failure and sump pump issues is definitely toward the top in Chicago.

Homeowners, property owners, and business owners in Chicago should be judicious in protecting their homes, places of business, and properties from plumbing failure. You should inspect and replace worn pipe fittings, plumbing connections, and hoses to household appliances that use water at least once, or twice a year to avoid future water damage. Don’t forget to check the washing machines, dishwashers, kitchen sinks and bathroom lavatories, refrigerator icemakers, water softeners and humidifiers.

Most people in Chicago Illinois, do not have insurance that covers water damage caused by bad weather, because it is considered flood coverage, which is usually not covered by homeowners insurance without additional flood insurance

What are the different types of water that can damage a home in Chicago?

Category 1 Water water that does not pose substantial threat to humans and classified as “Clean Water”. Examples are broken water/plumbing supply lines, tub or sink overflows or appliance malfunctions that involves water supply lines.

Category 2 Water – water that contains a significant degree of chemical, biological or physical contaminants and causes discomfort or sickness when consumed or even exposed to. Known as “Grey Water”. This type carries micro organisms and nutrients of micro organisms. Examples are toilet bowls with urine (no feces), sump pump failures, seepage due to hydrostatic failure and water discharge from dishwashers or washing machines.

Category 3 Water – Known as “Black Water” and is grossly unsanitary. This water contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness. Type 3 category are contaminated water sources that affects the indoor environment. This category includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and or have remained stagnant may be re classified as Category 3 Water. Toilet back flows that originates from beyond the toilet trap is considered black water contamination regardless of visible content or color.

Our water, sewage and mold damage cleanup service pros are masters of serving the following Chicago land, Illinois and Indiana areas:

Tips, Frequently Asked Questions, And Free Information On Water, Sewage And Mold Damage!