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Water damage restoration is the process of restoring a property back to pre-loss condition after sustaining any level of water damage. While there are currently no government regulations in the United States dictating procedures, two large certifying bodies, the Institute of Inspection Cleaning and Restoration Certification (IICRC) and the RIA, do recommend standards of care. Most companies use the IICRC procedural standard, which is the S500. It is based on reliable restoration principles, research and practical experience with extensive consultation and information gathered from numerous sources. These include the scientific community, the international, national and regional trade associations serving the disaster restoration industry, chemical formulators and equipment manufacturers, cleaning and restoration schools, restoration service companies, the insurance industry, allied trades persons and others with specialized experience. The S500 water damage guide is subject to further revision as developments occur in technology, testing and processing procedures.
The IICRC S500 provides a specific use of practical standards for water damage restoration. It does not attempt to teach comprehensive water damage restoration procedures, rather it provides the foundation and basic principles of proper restoration practices. Prior to specifying the job scope and procedures, the S500 must be reviewed. This is important so that the individual circumstances of each restoration job is taken into account. Users of the S500 must be in pace with technology and follow all rules and regulations of a country whether it may be federal, state, provincial or local law. Federal, State and local laws might also determine who can do the water damage restoration assessment and who can authorize remediation procedures. In British Columbia (Canada) the Insurance Council of British Columbia has determined that an Insurance Adjuster working for an Insurer (to mitigate a loss or potential loss) can authorize restoration efforts on private property even though it may not be a covered peril; but, the Adjuster is not accountable for the outcome of any restoration effort, even if the Insured party was, or could be, knowingly placed in harms way. Each case of a water damage may be unique and common sense may require deviation from the S500.
A professional water damage restoration service will document the materials which were affected by the water damage and refer to industry standard pricing guides in order to determine the proper value of the residence’s materials lost and their service.
Water damage services include the inspection of the affected area(s) with water sensing equipment such as probes and other infrared tools in order to determine the source of the damage and possible extent of area affected. Restoration services would then be rendered to the residence in order to dry the structure, sanitize any affected or cross contaminated areas, and deodorize all affected areas and materials. After the labor is completed, water damage equipment including, but not limited to, air movers, air scrubbers, dehumidifiers, wood floor drying systems, and sub floor drying equipment is left in the residence. After a period of three to four days after the labor is completed, a reevaluation of the residence is taken to monitor the drying process, and any equipment not further needed is removed as to keep the charges under control.
Water, under the IICRC’s S-500 Standard and Reference Guide for Professional Water Damage Restoration, has been broken off into three categories.These categories are based upon the level of contamination present, or presumed present, in the source water.
Category 1 is water from a clean or sanitary source. Previously known as clear water, this descriptor has since been removed to reduce confusion. These can include water from broken clean water supply lines; clean water from toilet tank or bowl; faucets; and bottled water. Although the source may be from a clean source, category 1 water can quickly degrade into category 2 or 3 depending upon such factors as time, temperature, and contact with contaminants.
Category 2 is water with some level of contaminants that could cause discomfort or illness if ingested. Previously known as grey water, this descriptor has since been removed to avoid confusion. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; dishwasher overflow. Category 2 water can quickly degrade into category 3 depending upon such factors as time, temperature, and contact with contaminants.
Category 3 water is grossly unsanitary, and could cause severe illness or death if ingested. Previously known as black water, this descriptor has since been removed to avoid confusion. Sources for category 3 water include, but are not limited to, sewage; flooding from rivers or streams; Wind driven rain, water from beyond the toilet trap; water from the toilet bowl with feces; and standing water that has begun to support microbial growth.
Water damage is classified into one of the following classes:
Class 1 Water Damage – (least amount of water, absorption and evaporation): Water losses that affect only part of a room or area, or larger areas containing materials that have absorbed minimal moisture. Little or no wet carpet and/or cushion are present.
Class 2 Water Damage – (large amount of water, absorption and evaporation): Water losses that affect at least an entire room or carpet and cushion(pad). Water has wicked up walls less than 24”. There is moisture remaining in structural materials (e.g., plywood, particleboard, structural wood, concrete).
Class 3 Water Damage – (greatest amount of water, absorption and evaporation): Water wicked up over 24″, or water may have come from overhead affecting ceilings, walls, insulation, carpet, cushion and sub-floor. The entire area are saturated.
Class 4 Water Damage – (specialty drying situations): These consist of wet materials with very low permeance/porosity (hardwood, plaster, brick, concrete, stone). Typically, there are deep pockets of saturation, which requires very low specific humidity.
When working within a residence, it is often the case that those who are performing the water damage restoration must work with and around the contents of the home. This includes, but is not limited to, furniture, electronics, books, and any other materials that may have been affected by the water damage. The moving around of the said contents is often referred to “contents manipulation.” Water damage restoration firms often bill content manipulation on a per hour basis.
Contents may also require treatment due to the effects of water damage. This may include, but is not limited to,sterilization, sanitization, deodorization, drying, and storing of said contents. Other contents may simply be unsalvageable or the cost of having it salvaged would exceed its current value. In these cases, the contents would be discarded.
After the water has been extracted and any non-salvageable materials have been removed, water damage professionals should place drying equipment according to industry guidelines for capacity in the affected areas. Industry standards state that drying vendors should return to the residence at regular time intervals, preferably every twenty-four hours, to monitor the equipment, temperature, humidity, and moisture content of the affected walls, contents, or other affected materials. Should one area be dry and another affected area still wet, the firm will relocate or remove equipment accordingly.
There are defining criteria and methods to be used for assessing water damage and establishing restoration procedures, but because of the unique circumstances of every water damage restoration project, it is impractical to issue blanket rules that apply to every situation. In extenuating circumstance, deviation from portions of the S500 may be appropriate.
Though the water seepage will stop once the source of water has been identified and plugged, the problem does not end there. It is very important find out ways and means by which the seeped water is removed or extracted. This is a tough job and calls for using the right technique and water extraction methods. Once this has been completed the process of drying and dehumidification should start. It is quite likely that the surfaces and areas might look dry once the water has been extracted and removed. However, when one looks a bit deeper it is quite likely that there could be hidden water and moisture which should be removed. This would call for the use of the right drying and dehumidifying equipment.
Chicago Water Damage Restoration, Water Removal, Flood Cleanup & Flood Repair
We provide Water Damage Restoration & Flood Cleanup services to the whole Chicago area including Schaumburg, Addison, Oak Park, Joliet, Skokie, Gurnee, and Crystal Lake.
Contact 2nd Chance Water Restoration Inc. at (630)-546-2239 for 24/7 Chicago Emergency Water Removal, Storm Water Damage, Rain Water Damage, Ceiling Water Damage, Basement Flood Cleanup, Flood Repair, Water Extraction, Water Damage Restoration & Flood Damage Restoration Services. We offer Free Estimates and Accept Insurance Claims!
After a fire, flood or plumbing failure, fast action to dry out and restore water damaged areas can mean saving thousands of dollars in loss of structural components, electrical equipment, paper documents and furnishings.
Every successful Water Damage Restoration begins with a Water Extraction. 2nd Chance Water Restoration Inc. in Chicago , utilizes powerful truck mounted equipment that are capable to extract hundreds and even thousands of gallons of water in the fastest time possible.
Our Chicago Water Removal and Water Damage Restoration team at 2nd Chance Water Restoration Inc. will respond immediately and help you get back on track fast. You will NOT get an answering service, but an IICRC certified water damage expert will dispatch an emergency water damage crew to your home or business within 60 minutes, and you can talk to a certified water damage expert no matter what time of the day you call, or what day you call.
Water Damage Mitigation
At the conclusion of a successful water removal service, 2nd Chance Water Restoration Inc. will begin water mitigation of the water damage. The water damage mitigation process will vary dependent on the Class of water damage your residential or commercial structure has received. 2nd Chance Water Restoration Inc. utilizes high powered air movers, commercial dehumidifiers and moisture detection readers to ensure fast and efficient drying of your home or business.
Flood Damage Restoration
Water & Flood Restoration is of course the final process in Water Damage Services. 2nd Chance Water Restoration Inc. utilizes the IICRC S500 standards when it comes to restoring your property back to pre-damaged state. Fortunately in most flood situations in Chicago, your homeowners insurance will cover the cost of getting professional Water Damage Restoration Services including full Flood Damage Restoration. And yes, we can directly bill your insurance company!
2nd Chance Water Restoration Inc. can and will work directly with your insurance company to minimize any water or flood damage costs.
For professional and affordable Chicago Water Removal & Water Damage Restoration Services call 2nd Chance Water Restoration at (630)-546-2239.